RETURNS, EXCHANGES & CANCELLATIONS
Online sales – 30 Day return policy
When you shop with Billy Fresh, all sales are subject to the complete terms and conditions as set out on the 'Terms and Conditions' page. By proceeding with your purchase you agree to these terms and conditions.
At Billy Fresh, we want to have as many ambassadors across Australia as we can, and will do everything in our power to make sure you're happy. Therefore, if you buy from us online and for any reason you are not delighted with your purchase, you can return your order to our warehouse for a full refund, provided you contact us within 30 days of arrival. Just contact our Customer Service department at firstname.lastname@example.org and we will issue you a return authorisation and advise shipping arrangements. Please do not book shipping yourself.
To read our full returns policy please follow this link: https://www.billyfresh.com/pages/purchasing-shipping-returns